Not showing cents

  • FullyFeet
    Asked on March 18, 2025 at 2:37 AM

    Hi

    My form keeps reverting to $60 when I change it to $60.35

    It wont show cents, there are no further options that I can see

    Please can you help?


    https://form.jotform.com/250490948066868


    Thanks

    Paul

    Jotform Thread 25324221 Screenshot
  • Arghya JotForm Support
    Replied on March 18, 2025 at 7:59 AM

    Hi Paul,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that you didn't enable the decimals option in your product list. Let me show you how to fix it:

    1. In Form Builder, click on Wand icon beside the Product List element.

    2. Click on Gear icon in the top right corner on the right side of the page.

    3. Now, scroll down and toggle on Use Decimals.

    4. Finally, click on Continue at the bottom.

    Not showing cents Image 1 Screenshot 30

    That's it. Now, when your filler opens your form, they can see the cents values. Take a look at the screenshot below to see my results:

    Not showing cents Image 2 Screenshot 41

    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Give it a try and let us know if you need any help.