Can't get a form to migrate

Hi dan_dan283,

Thanks for reaching out to Jotform Support. Could you try to log out, then login and try again? If the issue still persists, do share with us the screenshot of your console log. You can refer to this guide on how to retrieve your console log.

Once we heard back from you, we'll be able to help you with it.

Hi dan_dan283,

I see that the console log show 400 bad request. Could you confirm if you have also tried to log out and login from your Google account, test it again and the issue still persists?

Once we heard back from you, we'll be able to forward to the next steps.

I tried it in incognito mode

Hi tried again with google and jot form logged out

same error, see attached

Hi dan_dan283,

Can you try using another browser or clearing your browser's cache when using the Migrate Google Form Tool, and see if it'll help with the issue?

Give it a try and let us know how it goes.

different browser same issue

Hi dan_dan283,

I tested the Migration tool and it works with no issues on my end:

To address the issue further, could you try to Clone the Google Form using the URL? This will be from your My Workspace page. Let me show you how:

Give it a try and let us know how it goes.

Hi I am getting this show up when I try that. I am doing this from an incognitio window

then the same error

Hi dan_dan283,

As a last try before escalating this to our developers, could you try to select another form and migrate it to see if the issue still persists? This will help us narrow down the cause of the issue.

Once we hear back from you, we'll be able to help you with this.

that did not work. When i first started with Jotform I migrated one and it worked though.

Hi dan_dan283,

I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

Thanks for your patience and understanding, we appreciate it.

Hi dan_dan283,

Thank you for contacting Jotform Support. The issue has been resolved. Please try again, and let us know if you encounter any further problems.

Best regards,

thanks its working!