Cash app and other methods all available via square ?

Are all of the payment methods that i've selected via square. My issue is the had someone do a cashapp payment but it never showed up in my cash app even though i got confirmation that they paid with cashapp, i've been googling and saw a lot of cash app integration that really confused me. I thought once it said connected that all the methods of payment would work , i did a test with the credit card payment and it showed in my square but cash app didnt show in my cash app. Will the other payment methods work and how can i test .. please help

Hi Rhondagoals,

Thanks for reaching out to Jotform Support. I understand you're experiencing issues with Cash App payments not showing up in your Cash App, despite receiving confirmation that the payment was made. Have you checked your Square account? Here are a few steps that you can take:

1. Verify Integration: Ensure that you've properly integrated your Cash App Pay with your Square account. You can do this by going to the Form Builder, clicking on the payment element, and checking the settings to confirm that it is connected correctly.
2. Test Payment: To test if other payment methods work, you can conduct test transactions using different payment methods available on your form. This will help determine if the issue is isolated to Cash App or affects other methods as well.
3. Check Pending Transactions: If you received a confirmation from Jotform but don't see the funds in your Cash App, check your Cash App for any pending transactions or issues that might prevent the payment from appearing.

Remember, Cash App Pay via Square only works with U.S. accounts, so ensure your Square account is registered in the U.S. If you have any further questions or need additional assistance, feel free to ask.

Give it a try and let us know how it goes.