How to change the Thank you page background?

  • Rhondagoals
    Asked on March 16, 2025 at 10:00 AM

    Im a bit confused about my thank you page is there a way not to have the side pictures on the thank you/ submission page because it cuts the pics off see below (1st pic), is it possible to have the send pic show somewhere on the thank you/ submission page instead (2nd pic below)


    my products font size smaller Image 1 Screenshot 30 Screenshot 10my products font size smaller Image 2 Screenshot 41 Screenshot 21

  • Dayron JotForm Support
    Replied on March 16, 2025 at 11:03 AM

    Hi Rhondagoals,

    I tested your form and encountered the same issue. However, I noticed that you have set these images as the page background. The Thank You page itself doesn’t currently have a background image. If you want to remove these images from the Thank You page, you will need to update the page background.

    How to change the Thank you page background? Image 1 Screenshot 30

    Also, you can update the Thank You page’s background image itself. Let me help you do that:

    1. In Form Builder, click on Settings on the top of the page.
    2. Click on Thank You Page on the left.
    3. Then, select the Insert Image option, Upload the image you want to use, and click on the Insert Image button.

    How to change the Thank you page background? Image 2 Screenshot 41 Reach out again if you need any other help.

  • Rhondagoals
    Replied on March 17, 2025 at 12:43 AM

    i've added the image that i want for my thank you page, but still want the images as my background but not on the thank you page, is this possible and how can i preview my thank you page

  • Lorevie JotForm Support
    Replied on March 17, 2025 at 3:05 AM

    Hi Rhondagoals,

    You need to make a submission test on your actual form to preview the Thank You Page. However, I've cloned and tested it, and here's how your Thank You Page looks like:

    How to change the Thank you page background? Image 1 Screenshot 40 If you want, you can clone your form and replace Square payment with Purchase Order, so you won't need to make an actual payment. This way, you can have a submission test to your form to take a look in your Thank You Page. Let me show you how to do this:

    1. On your My Forms page, select your main form.
    2. Click on More on the right side of the page.
    3. Under Form, select Clone.How to change the Thank you page background? Image 2 Screenshot 51

    You will be redirected to the cloned form. Let's now switch your current payment gateway to Purchase Order:

    1. In Form Builder, click on Add Element on the left side of the page.
    2. From the Payments tab, click on the Three Dots icon of Square and select Switch to another payment gateway.
    3. Scroll down and look for Purchase Order.
    4. Click on Use Selection.
    5. From the modal, click on Ok and click on the Continue button in the lower right corner of the page. How to change the Thank you page background? Image 3 Screenshot 62

    Let us know if you have any other questions.