What is the difference between notification and autoresponder email?

  • Rhondagoals
    Asked on March 16, 2025 at 9:55 AM

    I've connected my square gateway so the above error went away , can you advise of the main differnce between the 2 email responders particularly the autoresponder. I believe that i understand the notification one because ill get a notified when an order is placed.


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  • Dayron JotForm Support
    Replied on March 16, 2025 at 10:16 AM

    Hi Rhondagoals,

    In Jotform, you can set up email alerts to be sent when a form is submitted. Notification Emails are sent to you or your specified recipients. By default, replying to an email notification will send the reply to the form filler’s email address. Autoresponder Emails, on the other hand, are sent to form fillers after submission. When a form filler replies to the email, the response goes to your email instead.

    In case you need more information, you can check our guide with the Explanation of Email Notification and Autoresponder Settings.

    Reach out again if you need any other help.