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vennelaravva07Asked on March 14, 2025 at 9:35 AM
In my JotForm Application,i have given spreadsheet to form widget, in that widget i uploaded a excel which consist of PDFlinks like i have given links in that column, and uploaded to that spreadsheet to form widget. When i run the form i am able to see the links in the paragraph widget but when i try to open the link like control click that link I'm getting blank page or it showing sorry page not found 404 error. Right now, I'm using Starter Plan ,can u tell me why I'm getting this error and if there is any approach give me step by step of implementation.
The certificate1 and certificate2 are the columns in excel which we are importing into the spreadsheet to form widget.
below is the paragraph a basic form field widget, in that we added that certificate columns from the form fields
If I click the above links I'm getting the below errors
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Mary JotForm SupportReplied on March 14, 2025 at 10:27 AM
Hi Vennela,
Thanks for reaching out to Jotform Support. I checked the paragraph field that you are referring to and this is the URL that was added:
Can I ask what field are you trying to populate with the URL from your Spreadsheet?
Once we hear back from you, we'll be able to move forward with a solution.
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vennelaravva07Replied on March 17, 2025 at 1:30 AM
Hi ,
In my ExcelSheet i have certificate1,certificate2,certificate3 columns. These columns I'm trying to populate using Paragraph by insert link. Even though we are getting "Page not found" error. -
Lorevie JotForm SupportReplied on March 17, 2025 at 3:41 AM
Hi Vennela,
I'll need some time to look into this. I'll get back to you as soon as I can.
We appreciate your patience and understanding.
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Lorevie JotForm SupportReplied on March 17, 2025 at 4:51 AM
Hi Vennela,
To my understanding, you want to prepopulate the PDF link in the hyperlink that's in the paragraph element. Is that right? Check out my screenshot below for reference:
Unfortunately, this is not possible because the URL of the PDF link will not be prepopulated in the URL field of the insert link section. Check out my screenshot below:
I've also found that you've added a Hidden Box Widget for Certificate 1,2 and 3. Can you tell us what's the purpose of these fields? I suggest using a Short Text field and passing its value in the paragraph element. Let me show you how to do this:
- In Form Builder, click on Add Element on the left side of the page and select Short Text from the left side window.
- Click on the Gear icon of the Short Text element and, from the General tab, enter your preferred Field Label.
- From the Advanced tab, toggle Hide Field.
- Click on Field Details and copy the Unique Name.
Let's now paste the Unique Name of the Short Text element in the paragraph element:
- In Form Builder, click on the Pencil icon of the Paragraph element.
- Paste the Unique Name of the Short Text element and enclosed it in a bracket.
- Click on the Check icon to Save the changes.
Note that link will not be prepopulated as a link. It will always be prepopulated as a text, and user needs to copy and paste it on their browser. Here's the result: