Trigger different email based on result

  • virtualmompreneurs
    Asked on March 12, 2025 at 9:22 AM
    2. Pls show how to trigger these 3 different email sequence
  • Shane JotForm Support
    Replied on March 12, 2025 at 9:54 AM

    Hi virtualmompreneurs,

    It's easy to set the Email notifications based on the answers of people who fill your form. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on the Settings.

    2. In the menu on the left side of the page, click on Conditions, and then select Change Email Recipient. (If you already have a condition set, first click on Add Condition, then select Change Email Recipient.)

    Trigger different email based on result Image 1 Screenshot 30

    3. Set up the conditions as you see below and click on Save:

    Trigger different email based on result Image 2 Screenshot 41

    I gave you an example based on the Single Choice element, but you can adjust the condition as needed. Also, to use different emails, you'll need to create separate ones. Check out our Setting Up Autoresponder Emails guide to learn how to create them. You can also check out our guide explaining How to Send Emails Based on a User's Answer.

    Give it a try and let us know if you have any other questions.