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lehser_nedarbAsked on March 12, 2025 at 5:22 AM
Hi, I'm having an issue with not being able to select from the drop-down box, specifically this time it occurred while editing my form on the conditions page when trying to select my first option as you will see in the video linked below. I have tried it on both desktop mode and on regular mode and I'm not really sure what to do from here. The screenshot I uploaded is just of the page and which this occurred on. A more helpful video of a short screen recording of what was occurring at the time will be linked below. Please let me know if the link does not work for you.
Thank you very much.
Page URL: https://form.jotform.com/250698944147167 -
Aiden JotForm SupportReplied on March 12, 2025 at 9:13 AM
Hi Nedarb,
Thank you reaching out to Jotform Support. When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers. If there are any updates, we’ll circle back to this thread and let you know. Another way to edit your form is by using Google Chrome or Jotform application. Check out the screencast below to see my results with Google Chrome and Jotform application:
Give it a try and let us know if you need any help.
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lehser_nedarbReplied on March 18, 2025 at 3:35 PM
Cool. Thank you
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