Access to Signed Documents in Jotform Table: How to grant permission for viewing and downloading?

I have shared a Jotform table with someone who has a Jotform account. However, they are unable to see the signed documents column that I can. How do I give them permission to see that column so that they can view the signed documents, download them, and print them?

Hi Maria,

Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

In the meantime, let us know if there’s anything else we can do for you.

Hi City_of_Ozark,

Unfortunately, Jotform Sign documents are only accessible to the form owner and cannot be shared through Jotform Tables. If you need to provide access to the signed documents, you can download them and share them manually via email or cloud storage. It’s easy to create a sign document with Jotform Sign. Let me show you how:

1. On your My Sign Documents page, and click on Create Sign Document on the left side of the page.
2. Click on Upload Document to upload your own document from your device.
3. Drag and drop your document into the Upload box, or click on Upload Document to select it.
4. Once you add your document, click on the Create Signable Document button.

After you create your document, you’ll see an option asking whether to detect fields automatically. To detect fields automatically:

1. Click the Detect Fields button in the option that appears below the green navigation bar.
2. After it matches the suitable elements with the spaces, click on Keep All.
3. If you want to delete a field, just click on it and then click the Trash Can icon below it.

Or you can manually match your fields:

1. Click on the Dismiss button in the option that appears below the green navigation bar.
2. In the Document Elements menu on the left, drag and drop the elements to your document.

Give it a try and let us know if you need any help.