How to get the access code for encryption?

dear/sr. how are you, well, i am using jotform platform but it asks me access code,so how can i got it please

Hi Amente,

Thanks for reaching out to Jotform Support. If you've lost your Jotform encryption key but wish to keep encryption enabled, please be aware that without the original key, previously encrypted data cannot be decrypted, as Jotform does not store copies of your private keys. You can check this link for more information about Encryption Key with Local files.

Let us know if there’s anything else we can help you with.