Jotform Airtable integration stopped to work

Jotform Airtable integration stopped to work, (it was working for many months)

I can't see any "Table" anymore in any Base ?

Hi Aurelien,

Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results:

Usually, if we remove the Airtable Integration and then re-integrate it, that resolves the issue. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
2. Then, click on Integrations on the left side of the page.
3. After, select the Airtable Integration, hover your mouse over it and click the Three Dots icon.
4. Now, click on Delete Action and in the window that pops up click on Yes, Discard.

After removing the integration, you’ll need to re-integrate it. Let me show you to set that up:

1. While you're still on the same page, under Airtable Integration click on Add New Action.
2. Then, click on Add Action to authenticate.
3. Now, on the configuration page, choose your desired base and table to use.
4. Finally, map your Airtable fields to your form fields and click on Save.

If re-integration not works, can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Give it a try and let us know if you need any other help.

Very detailed answer. Thanks.