Integration: Odoo Integration via Zapier

  • brandapw
    Asked on February 17, 2025 at 9:21 PM

    Hi

    I connected Jotform to Odoo through Zapier, and it's working well. However, the marketing fields are missing.
    I added hidden fields to my form, but they are still not showing in Odoo.

    https://www.jotform.com/build/242237988961876



    Integration: Odoo Integration via Zapier Image 1 Screenshot 30

    Integration: Odoo Integration via Zapier Image 2 Screenshot 41

  • Isabel JotForm Support
    Replied on February 18, 2025 at 3:50 AM

    Hi Fatima,

    Thanks for reaching out to us for help. I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    Thanks for your patience, we appreciate it.

  • Isabel JotForm Support
    Replied on February 18, 2025 at 7:52 AM

    Hi Fatima,

    Thanks for patiently waiting. I tested your form and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

    Thanks for your patience and understanding, we appreciate it.

    Integration: Odoo Integration via Zapier Image 1 Screenshot 20

  • brandapw
    Replied on February 24, 2025 at 12:22 AM

    ok, thank you.

  • Yale JotForm Support
    Replied on March 21, 2025 at 4:04 AM

    Hi Fatima,

    I've tested your form and everything was working properly on our end. However, Zapier provides a warning indicating that certain fields, including the fields you have mentioned, cannot be used in a Zap at the moment. Since this limitation comes from Zapier, I recommend reaching out to their support team for further clarification on the issue. Here's the message they provide on Zapier during configuration setup:

    Integration: Odoo Integration via Zapier Image 1 Screenshot 20

    Let us know if there’s anything else we can do for you.