How to remove the call button on the AI Agent widget?

Hello! I am interested in AI agents. Can I use them on my site but without calling a function? I mean users can only send messages.

Thank you!

Hi payproforbusiness,

Thanks for reaching out to Jotform Support. Can you explain a bit more about your request so I can get a better idea of it? If you can take a screenshot of the function that you want to remove, that will help us to better understand your request. We have a guide about how to do that here.

Once we hear back from you, we'll be able to help you with this.

Hi payproforbusiness,

Removing the Call button on the AI Agent widget is easy, let me show you how:

1. In AI Agent Builder, click on Welcome Page on the bottom left of the page.
2. Now, click on the Call Button.
3. Finally, turn off the Show Call Button feature in the right panel.

That's it. Give it a try and let us know if you need any other help.

Hello. I want to remove the call function from the chat page as well.

Hi payproforbusiness,

I understand what you want to do, but I'll need a bit of time to look into this. I'll get back to you as soon as I can.

Thanks for your patience and understanding, we appreciate it.

Hi payproforbusiness,

I understand that you want to remove the voice call button on the chatbot of your AI Agent. Unfortunately, it is not currently possible. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.



Hi, Is there any news about the feature?

Hi payproforbusiness,

We’re working on a solution as fast as we can. Rest assured that we’ll get back to you with an update as soon as we have one.

Thanks for your patience and understanding, we appreciate it.

Hi,

We have sent a fix for this issue. You can now turn off the voice option here, and the voice button will not appear on the chat screen.

Regards.