Is there a way to optimize the load time of the form?

  • Valor2461
    Asked on May 7, 2020 at 11:47 AM

    Is there a way to optimize the load time of the form? Sometimes the page with the form loads immediately, other times it can take up to 12 seconds.

  • Flavio_A
    Replied on May 7, 2020 at 12:36 PM

    Hi @Valor2461

    Could you please specify which of your forms is taking too long to load sometimes?

    There are some different reasons for that behavior, like having too much data in the form (for example, very long lists with options in the dropdown fields).

    Whatever is the reason in your case, I have already cleared your form caches, so please let us know in case that does not help you.

  • Valor2461
    Replied on May 7, 2020 at 3:13 PM

    Both forms have a lot of data, including dropdowns ect. Below I have attached an example. I appreciate you clearing the form cache, but it doesn't seem to be doing the trick. Any other sugggestions?


    1588878781screencapture old tailor flywh Screenshot 10

  • Flavio_A
    Replied on May 7, 2020 at 4:38 PM

    Hi @Valor2461

    I have checked the Patient Compound Prescription Form, which I believe is the same shown in your screenshot, and it should not be taking too long to load.

    Have you noted some difference when opening it in with some browser in particular?

    Also, could you please send us the URL of the page where you are embedding the form?