Payment Authentication is not working

The authentication between payment is not working. It’s giving me a please wait sign for longer than 30 mins. Why is it taking so song?

Hello Dwight,

Thanks for reaching out to Jotform Support. I’ve reviewed your account, and it appears to be empty. Are you trying to fill out a form? If so, it’s best to contact the form owner to inform them of the issue so they can reach out to us. If you’re referring to your own form, please provide the form link, and we’ll take a closer look.

Once we hear back from you, we'll be able to help you with this.