Accidentally erased a field in my form

  • ladyroadrunners
    Asked on November 8, 2024 at 9:18 PM

    I had a box on my form for people to put personalization info on the form with name and # for an extra fee, on my phone looking i accidently erased it and now i cant see no one info that was inside the personalization box. Is it anyway for me to recover it?


  • Jefferson JotForm Support
    Replied on November 9, 2024 at 1:30 AM

    Hi ladyroadrunners,

    Thanks for reaching out to Jotform Support. Are you referring to this form? If so, I can still see the personalization info you mentioned. Check out the screenshot below.

    Accidentally erased a field in my form Image 1 Screenshot 40

    If you're talking about the placeholder text that may have been accidentally erased, you can easily restore it by accessing your Revision History and reverting to a previous version. Let me show you how:

    1. In your Form Builder, click the small green text below the form title.Accidentally erased a field in my form Image 2 Screenshot 51
    2. In the Revision History, select a revision, and click on Revert. You will then see the previous state of your form.Accidentally erased a field in my form Image 3 Screenshot 62

    You can also check out this guide on How to View Your Form's Revision History.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Once we hear back from you, we'll be able to move forward with a solution.

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