Why is the account suspended?

Hi, please can you help me unsuspend my account.

Thank you.

Hi Solomon,

Thanks for reaching out to Jotform Support. I've created a ticket and forwarded it to the relevant team. Once they are available, they will reply to you on this.

In the meantime, let us know if you need any other help.

Hi Solomon,

When I checked your account, I saw that it was suspended due to your forms titled Loan Application Form and Home Loan Application offering a fake loan. If you believe that your account was suspended in error, we'll need you to send the following information to reviewers@jotform.com with Thread #20966671 as the subject:

1. The URL where the form is used.
2. A link to your website or proof of affiliation with a legitimate institution.
3. Any supporting documentation that can validate your claims.
4. A valid government-issued ID card, such as a driver's license or passport, along with a clear, forward-facing selfie for verification. 

Sending the email from your business email address, if you’re affiliated with a legitimate institution, would fasten the process. We also need you to change your registered email to a corporate one, if you have one, to avoid getting flagged again by our phishing detector. We’ll let you know the status of your account after we’ve done a thorough review of them. You may want to check out our Terms of Use for more information about this.

Let us know if there's anything else we can help you with.