Warum ist mein Konto gesperrt?

  • David Ziegler
    Asked on November 8, 2024 at 2:33 AM

    Hallo,

    ich bin immer noch gesperrt obwohl mein Account freigegeben worden ist. Dazu kommt das ich gesperrt wurde ohne gegen die Terms of Use nicht missachtet habe.

  • Kobe JotForm Support
    Replied on November 8, 2024 at 3:08 AM

    Hi David,

    Thanks for reaching out to us for help. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question,I 've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

    In the mean time, let us know if you have any other questions.

  • Irene Jotform Reviewer
    Replied on November 9, 2024 at 1:02 AM

    Hi David,

    After checking your account, no violation was found in your forms, so we’ve reinstated it. You should be able to log in now.

    Reach out again if you need any other help.

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