PDF attached to the notification email is the old plain PDF format

  • sheilazegarra
    Asked on November 6, 2019 at 3:09 PM

    I have switched over to the new PDF editor (I started using it to begin with), I have edited the PDF to make it look great, but the PDF that gets attached to the new submission notification email I receive is the old plain PDF format. Not sure how to fix it! please help.

  • jonathan
    Replied on November 6, 2019 at 6:45 PM

    We apologize for the inconvenience caused. 

    You need also to select first the New Document 1 (PDF) in your form Emails / Advanced / PDF Attachment option.

    1573083869zzz 2019 11 07 07 Screenshot 10


    This will then attached the updated/new PDF document in the Notification Email.

    Please let us know if this did not work for you.