Deleted Submission: How can I retrieve a deleted entry

  • Hiley Company LLC
    Asked on October 14, 2024 at 2:33 PM
  • Jefferson JotForm Support
    Replied on October 14, 2024 at 3:39 PM

    Hi Hiley Company LLC,

    Thanks for reaching out to Jotform Support. If you’ve deleted an entry from your form submissions, you can recover it, provided it was moved to the Trash folder. Jotform retains deleted submissions in the Trash for up to 30 days. Here’s how you can restore a deleted submission. Here's how to do it:

    1. In Jotform Tables, click on the Three Dots Menu beside the tab name in the top-right corner.
    2. Click on the Trashed Entries option.
    3. From there, you can see the deleted submissions. Select the submission you want to restore.
    4. Click on the Restore button to move the submission back to the main table. Deleted Submission: How can I retrieve a deleted entry Image 1 Screenshot 20

    Please note that after 30 days, the deleted submissions are permanently removed and cannot be recovered. If this is not what you are referring to, can you elaborate more so we can help you better?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.