The form is stalled on Please Wait when submitting

  • B
    BobDucey
    Asked on September 19, 2019 at 5:02 PM

    Stalled on "Please Wait" when submitting form

  • Profile Image
    Welvin Support Team Lead
    Replied on September 19, 2019 at 6:39 PM

    Our apologies for the issues.

    It is likely a problem with oEmbed. It's a common issue for our forms when oEmbed was used on a WordPress.org page. You need to install our oEmbed plugin to fix that.

    https://wordpress.org/plugins/jotform-oembed/

    If this won't do it, please re-embed the form using our iframe method:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please make sure to put the iframe codes into a custom HTML or Code block.