Account Suspended

  • Allan
    Asked on September 20, 2024 at 9:42 PM

    cannot access the account. account suspended for no reason.

    please see the screenshot for the error message

    Jotform Thread 19234281 Screenshot
  • Carrissa JotForm Support
    Replied on September 20, 2024 at 10:36 PM

    Hi Allan,

    Thanks for reaching out to Jotform Support. Your account was suspended because your account was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

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