How to get a detailed receipt from a customer purchase

  • ashimeetings
    Asked on September 20, 2024 at 2:00 PM

    The receipt provided to the customer does not provide credit card details.

  • Kris Ann JotForm Support
    Replied on September 20, 2024 at 2:08 PM

    Hi Stephanie,

    Thanks for reaching out to Jotform Support. Unfortunately, I didn’t fully understand the issue. Can you explain a bit more about it, so I can get a better idea of what do you mean? Can you send us some screenshots of what’s happening? This guide will show you how to do that. Also, can you send us the Link to your form, so we can take a look at it for you?

    Once we hear back from you, we'll be able to move forward with a solution.

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