Refund Request.

I have cancelled my subscription already can you revert back the fee that was charged to me and perhaps just bill me with one month?

Hi Maame,

Thanks for reaching out to Jotform Support. Since it's still within our 30-Day Money-Back-Guarantee period, I've refunded $440.64 USD, which downgraded your plan to Starter (Free) plan effective today. The refund should reflect in your statement of account in 5-10 business days.

Reach out again if there’s anything else we can do for you.