How to remove typing in Signature and isntead only allow user to draw

  • Holapana
    Asked on September 20, 2024 at 1:07 PM

    Hi, I need my signed forms to only display the option of DRAW signature, I get a lot of mistakes with my clients, and the typed instead of draw, since its optional, is it possible to only display the Draw option.

    And if I need to cancel that signature, can I do it without having to cancel the whole doc ?

  • Eldrex JotForm Support
    Replied on September 20, 2024 at 1:49 PM

    Hello Holapana,

    Thanks for reaching out to Jotform Support. I would highly recommend you use the Smooth Signature Widget instead of using the standard signature field as this widget only allows drawing. To clear or cancel a signature without deleting the entire document, users can simply click the Clear or Reset button within the signature field, which only removes the signature without affecting the rest of the form. If you can show the link of the form that you are referring to, I can provide a step-by-step instructions on how to do that.

    Once we hear back from you, we'll be able to help you with this.

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