How to send PDF document to the user?

  • Eybs
    Asked on September 20, 2024 at 12:49 PM
    I have details in a .pdf file if you can tell me how to send it.
  • Gian_D JotForm Support
    Replied on September 20, 2024 at 1:00 PM

    Hi Cathy,

    I saw that you've already enabled the Attach PDF feature on your Autoresponder Email. I cloned your form and tested it to see if I'd encounter an issue receiving a PDF document, but everything was working properly. Check out the screencast below to see my results:

    How to send PDF document to the user? Image 1 Screenshot 20

    As you can see, I was able to receive a PDF document attached in the Autoresponder Email. Try to do a test submission on your form to see if you can receive a PDF document in your Autoresponder Email.

    Let us know if there’s anything else we can help you with.

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