My account got suspended for the third time in les than 24h... as always, I am just doing forms to have stats on football games with friends.
Plus, just a few seconds before being suspended, it said I had no forms (as it both forms I had were erased...)
Please help me!
Thank you!
Nil
Silvano
JotForm Support
Replied on September 20, 2024 at 8:05 AM
Hi Nil,
Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named HEC Fantasy - Post-Match that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.
I did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now.
Reach out again if you need any other help.
nilferraramarzo
Replied on September 20, 2024 at 8:10 AM
Dear Silvano, First of all, thank you! Second, what is that is triggering the "potential spam/phising"? So that I can make sure to avoid it/change it so that it stops deactivating. Thank you! Nil Ferrara Missatge de Jotform <noreply> del dia dv., 20 de set. 2024 a les 14:06: </noreply>...
Wilson_B
Jotform Support
Replied on September 20, 2024 at 8:20 AM
Hi Nil,
There is no indication or information about how the form was tag as potential spam/phising since it was tagged false by the system. To avoid your form for being tag potential spam/phising you can refer to our Terms of Use.