Account Suspended for Copyright Logo

  • Phil
    Asked on September 20, 2024 at 5:42 AM

    Hi,

    Nothing wrong in my form can lead to a blockage

    Why did you block it ?

    Can you open it back ?

    Philippe ( Paris, France)

  • Sheena JotForm Support
    Replied on September 20, 2024 at 6:17 AM

    Hi Phil, 

    Thanks for reaching out to Jotform Support. I checked your account, and it appears that your form Inscription Arthuys was flagged as having a copyrighted logo. We need to delete the form to reactivate the account but If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these things above to reviewers@jotform.com with Thread#19209131 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

    In the meantime, let us know if you need any other help.

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