Why I am being charged I thought im on free account?

  • Franz056722
    Asked on September 20, 2024 at 2:36 AM
    why i am being charged i though im on free account
  • Israel JotForm Support
    Replied on September 20, 2024 at 2:37 AM

    Hi Franz056722,

    Thanks for reaching out to Jotform Support. The account you used to create this support ticket is associated with the email address phopenmarket@gmail.com. It has no forms and is on a Starter (Free) plan. To help us find the account that you're being charged for, please provide the following information below:

    • Name on the Card:
    • Amount charged:
    • Transaction date:
    • Last four digits of the card:
    • Expiration date of the card:
    • Type of card (Visa, Mastercard, Amex, etc.):

    As soon as we hear back from you, we'll be able to help you with this.

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