Why I am being charged I thought im on free account?

Hi Franz056722,

Thanks for reaching out to Jotform Support. The account you used to create this support ticket is associated with the email address phopenmarket@gmail.com. It has no forms and is on a Starter (Free) plan. To help us find the account that you're being charged for, please provide the following information below:

• Name on the Card:
• Amount charged:
• Transaction date:
• Last four digits of the card:
• Expiration date of the card:
• Type of card (Visa, Mastercard, Amex, etc.):

As soon as we hear back from you, we'll be able to help you with this.

Hello Franz,

As for your other question, I've moved that to a new thread. You can check that out here.

Reach out again if you have any other questions.