Unable to login to jot forms on any device.

  • Ross Cawthrom
    Asked on September 20, 2024 at 2:11 AM

    My company is KONE. Whenever I try login on my iPhone I receive this error. Whenever I try on my android I just get a blank white screen. Please advise.


    Ross

    Jotform Thread 19204991 Screenshot
  • Lorevie JotForm Support
    Replied on September 20, 2024 at 2:26 AM

    Hi Ross,

    Thanks for reaching out to Jotform Support. When I checked the email address that you used on creating this ticket, it appears that it's under a Guest account. Can you send us the email address/username associated with your account so we can check it? You can also send us one of the form links, so we can check it.

    After we hear back from you, we'll be able to move forward with this.

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