How can someone access a previously completed form to update their information

  • mikearmour
    Asked on September 20, 2024 at 12:43 AM

    We are currently trialling a form for residents of our retirement village to put in some basic information in case of an emergency. Information would be relevant to ambulance or site management if needing to assist a resident. We aim to send this form to our residents on a regular basis (at least twice a year)... is it possible for them to access previously completed form data and see if it requires updating?

  • Jeric JotForm Support
    Replied on September 20, 2024 at 1:56 AM

    Hi Michael,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    Thanks for your patience, we appreciate it.


  • Jeric JotForm Support
    Replied on September 21, 2024 at 1:06 AM

    Hi Michael,

    You can add the edit link to the autoresponder email. Users can always get back to the autoresponder email they'll receive after submission to edit their answers. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    2. Click on Email on the left side of the screen.
    3. On the right side, click on the gear icon.How can someone access a previously completed form to update their information Image 1 Screenshot 80
    4. Click on +Form Fields on the right side.
    5. Select Edit Link below it.
    6. Finally, click on the green Save button below the screen.How can someone access a previously completed form to update their information Image 2 Screenshot 91

    Now, for the previously submitted data to be edited by them, you need to resend the autoresponder with the edit link through the Send Button on the Submission Tables.

    1. In Submission Tables, click on + Add tab on the right partHow can someone access a previously completed form to update their information Image 3 Screenshot 102
    2. Select the Button tabs.
    3. Select Send Email.
    4. Click on Next below.How can someone access a previously completed form to update their information Image 4 Screenshot 113
    5. Enter a name for the column.
    6. Click on Next below.How can someone access a previously completed form to update their information Image 5 Screenshot 124
    7. Select the autoresponder email.
    8. Click on the green Create Column.How can someone access a previously completed form to update their information Image 6 Screenshot 135
    9. When you send the email, click on the Send Email button. How can someone access a previously completed form to update their information Image 7 Screenshot 146

    We also have this guide about sending emails through Jotform Tables.

    Give it a try and let us know if you need any help.

Your Answer