Form has stop working and got an error that we are out of quota

Hi team,

Our form has stopped working with a message that we are out of quota. But when I check the storage and submissions I believe we are not. Can you please advise?

Thank you

Hi Leisa,

Thanks for reaching out to Jotform Support. I checked your account and saw that all of your usage are below the limit. I also checked your form, and it appears to be working. Take a look at the screenshot below:

Can you try it again and see how it goes? If you want to monitor your monthly usage, you can do so by going into your Account Usage. Let me walk you through it:

1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.
   
   
2. Go to Usage in the menu on the left, and under the Monthly Usage section, you’ll also see your limit reset date.
   
   

We also have a guide on Understanding Your Account Usage and Limits that you can check out.

Keep us updated and let us know if you need any more help.