How to integrate with PayPal Personal

I can't add a payment system

Hi Karen,

Thanks for reaching out to Jotform Support. Can you share with us the form URL and what was the payment gateway you're trying to integrate in your form. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

Once we hear back from you, we'll be able to move forward with a solution.

I included the u r l on the page that i'm having trouble with in my last
support request.
I'm trying to add paypal personal so that I can set up ticket payments.
There is a red icon With a line through it. It blocks me from adding this
feature
...

Hi Karen,

It looks like you have a Single Choice element on your form referring to credit card or PayPal but are yet to integrate with Paypal personal. It's easy to add a PayPal Integration to your form. Let me walk you through it:

1. Click on the Add Form Element menu on the left side of the Form Builder page.
2. Under the Payments tab, choose one of the PayPal options.
3. In the panel on the right side of the page, click on Connect. This will take you to the PayPal page.
4. Now, enter all of the necessary information and connect your PayPal account with your form. That's it. You're done.

If you'd like more information about integrating Paypal with your form please check out this article.

Give it a try and reach out again if you need any other help.