My account keeps logging me out repeatedly

  • goglobaloperaciones
    Asked on September 19, 2024 at 4:10 PM

    Hi, I have trouble with the product. All of the sudden logs me out several times, and then i can't access due to "too many access requests"

    Please I need a definitive solution to the problem

    regards,

    Jotform Thread 19193671 Screenshot
  • Victorino_S JotForm Support
    Replied on September 19, 2024 at 4:25 PM

    Hi goglobaloperaciones,

    Thanks for reaching out to Jotform Support. Can you please try using a different browser or incognito mode to see if the issue persists? If the same thing happens again, please take a screenshot of the console report from your browser when the issue happens so we can investigate it further. This guide will show you how to do that.

    Give it a try, and let us know how it goes. 

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