Form is not showing in my account

  • Kay Gasner
    Asked on September 19, 2024 at 3:09 PM

    I have been using jotform for about a year. My one form does not show up in my account. I need to modify my form but I am not sure how to do that. Please advise.

    Thank you.

    Kay Gasner

    Kay G Designs, Inc.

    Kay.gasner@gmail.com

    Page URL: https://www.jotform.com/help/how-to-add-new-sections-to-an-existing-app/
  • Joeni JotForm Support
    Replied on September 19, 2024 at 3:30 PM

    Hi Kay,

    Thanks for reaching out to Jotform Support. I checked the email address you've use with this ticket and can see that it is a Form User Account Type. The 'Form User' account type indicates that someone has linked a form to your email address. Are you referring to a different account? If so, kindly send us the email address or the App URL / Form URL that you want to modified so we can have a look at it.

    Once we hear back from you, we'll be able to help you with this.

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