My account was deactivated

  • Nil Ferrara
    Asked on September 19, 2024 at 2:00 PM

    Dear team,


    I was working with two windows at the same time (both in Jotform), to copy one form into another, and my account got suspended.


    Could you reactivate it, please?


    Thank you!

    Nil Ferrara

  • Lorevie JotForm Support
    Replied on September 19, 2024 at 2:08 PM

    Hi Nil,

    Thanks for reaching out to Jotform Support. I've passed this on to our Relevant Team. I'll get back to you as soon as I hear back from them.

    We appreciate your patience and understanding.

  • Lorevie JotForm Support
    Replied on September 19, 2024 at 2:47 PM

    Hi Nil,

    Your account was suspended because you’ve got a form named HEC Fantasy Post-Match that was tagged as phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    We did check your form, and it looks like the tagging was a false positive, so we reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

  • nilferraramarzo
    Replied on September 19, 2024 at 5:35 PM
    Thank you!!
    Best,
    Nil
    El dj, 19 set. 2024 a les 20:47 Jotform <noreply> va escriure:
    </noreply>...
Your Answer