Incomplete Fields in Email Version of Form

  • salsus2
    Asked on September 19, 2024 at 1:23 PM
    Also, not all of the fields, notably multiple choice, are in the emailed version of the form.
  • Manilene JotForm Support
    Replied on September 19, 2024 at 1:28 PM

    Hi salsus2,

    Usually, if we remove the Notification Email and then add it back, that solves the issue. Let me show you how to do that

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. In the menu on the left side of the page, click on Emails.

    3. On the right side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.

    Incomplete Fields in Email Version of Form Image 1 Screenshot 50

    Now that we've removed the old Notification Email, we'll just add a new one. Let's do it: 

    1. While you're still under the Emails tab on the left side of the page in Form Builder, click on Add Email.

    Incomplete Fields in Email Version of Form Image 2 Screenshot 61

    2. Next, select Notification Email.

    Incomplete Fields in Email Version of Form Image 3 Screenshot 72

    3. Click on the Recipients tab and enter your email address in the Recipient Email field.

    4. Now, just click on Save and you're done.

    Incomplete Fields in Email Version of Form Image 4 Screenshot 83

    Now, you'll get a Notification Email every time a user fills out your form.

    Give it a try and let us know if you need any help.

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