HubSpot integration stopped working

  • Martin_Gibbons
    Asked on September 19, 2024 at 1:12 AM

    My hubspot inegration has been working fine for months. Today it has stopped - no deal is being created on form submission. I have removed the integration and added it again.

  • Ruan JotForm Support
    Replied on September 19, 2024 at 3:44 AM

    Hi Martin,

    Thanks for reaching out to us for help. I cloned your form named 'Booking & Inquiry Form' and tested it to see if I could replicate the issue, but everything worked the way it should. Check out the screenshot below to see my results:

    HubSpot integration stopped working Image 1 Screenshot 20

    I was able to create a Deal without any issues. Can you explain a bit more about the issue you're having so that I can have a better idea of what's going on and help you with a solution? It will also be helpful if you can take a screenshot of what’s happening and send it to us. This guide will show you how to do that.

    After we hear back from you, we'll be able to move forward with this.

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