Migration of some forms to a new JotForm Account

  • Showbiz_Cinemas
    Asked on September 18, 2024 at 7:54 PM

    Good morning,

    We are separating some of our businesses and as a result need to migrate some of our existing forms under this account to new account. We do note need to change any of the settings in these existing forms.

    Can you please advise on how this can be achieved.


    Kind regards,


    Andrew Taylor

  • Sakib JotForm Support
    Replied on September 18, 2024 at 8:28 PM

    Hi Andrew,

    Thank you for contacting Jotform Support. We can definitely action this request for you. Please share the form URL's for each of the forms that you wish to migrate across to the new account. As well as sharing both the existing email address and the target email address for where you want these forms to be assigned. Once you have provided and confirmed these details we can action this move request for you.

    Please let us know if you require anything further.

  • Showbiz_Cinemas
    Replied on September 18, 2024 at 9:16 PM

    Thanks for this. Please note these are the forms we wish to migrate/transfer away from this account:

    https://form.jotform.com/91491072612857           Swan Hill Order


    https://form.jotform.com/241881388769880        Deakin Uni – Waverley Membership


    https://form.jotform.com/91490312290855           Waverley Order


    https://form.jotform.com/201397677221862        Swan Hill Candy Bar Order


    These should be transferred to the new account I have just created for Showbiz Enterprises Pty Ltd email: admin@twilightcinemas.com.au

    If you can please confirm once this is done and that none of the settings will change in terms of how we have published these forms etc.


    Kind regards,


    Andrew Taylor



  • Sakib JotForm Support
    Replied on September 18, 2024 at 9:55 PM

    Hi Andrew,

    Thank you for providing those details. I can confirm that the four forms that you have shared have now been moved to the account with the email address of admin@twilightcinemas.com.au and username of Andrew_Taylor_admin. All settings within the forms should remain the same, however please note that if there are any custom URL's in place they will need to be re-configured.

    Please let us know if you require anything further.

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