field PayPal Business

  • aercobologna
    Asked on September 18, 2024 at 3:35 PM

    Good evening,

    when I enter the ‘PayPal Business’ payment option, I notice that the field consists of two lines: the first is for entering the user-defined amount and the second is the choice between PayPal and Credit Card.

    However, as you can see from the screenshot, it is impossible to put the two lines one below the other because the PayPal/Credit Card option automatically goes at the end of the form, below any other field I enter (in my case ‘some warnings’ (paragraph field) and the CAPTCHA code field.

    How can I solve this?

    Form: https://form.jotform.com/aercobologna/iscrizioneaccademiacorale

    field PayPal Business    Image 1 Screenshot 20

  • Paolo JotForm Support
    Replied on September 18, 2024 at 4:20 PM

    Hi aercobologna,

    Thanks for reaching out to Jotform Support. I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.



  • Paolo JotForm Support
    Replied on September 18, 2024 at 5:51 PM

    Hi aercobologna,

    The payment method will always appear at the bottom of the form, as it requires additional information or may redirect based on your choice. I managed to organize the fields so that the amount and payment method are placed next to each other. However, note that the payment method will remain at the bottom. Here's how you can do it:

    1. In Form Builder, click on the First Payment Field.
    2. Drag the field under the form, before the mode of payment field.

    field PayPal Business    Image 1 Screenshot 30

    I created a test form and tried to move a field under the mode of payment. Check the screenshot of the error below:

    field PayPal Business    Image 2 Screenshot 41

    Let us know if there’s anything else we can help you with.

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