Suspended account

  • Jack Demic
    Asked on September 18, 2024 at 2:42 PM

    Why was i suspended i need you to kindly help me un disable this kindly

  • Deanne JotForm Support
    Replied on September 18, 2024 at 3:11 PM

    Hi Jack,

    Thanks for reaching out to Jotform Support. I checked the account associated with the email address that you used to post this thread and it's currently suspended. It has been flagged as offering fake services. To reinstate your account, we have to delete the offending form along with its submissions if there are any.

    If you think you have been flagged incorrectly and don't want to delete the form with its submissions, send an email to reviewers@jotform.com with the subject Thread #19147001 and we will let you know about the status of your account after a thorough review of your proofs. In your email body, provide the following:

    • The URL where your form is used.
    • Any documents that prove that you are authorized to offer such services.
    • Your website or proof of affiliation to a legitimate institution.

    Let us know if there’s anything else we can help you with.

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