PayPal Business: Unable to Submit Form.

HI! My credit card payments recently started not working. Can you please assist? I have verified the CC information several times

Hi Jonathan,

Thanks for reaching out to Jotform Support. I tested your live form to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

I've gone ahead and cleared your form caches as an additional aid. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, can you disconnect your PayPal account and reconnect it? Let me show you how:

1. In Form Builder, click the Wand icon of the Product List field.

2. Click the Gear icon on the Payment Settings window.

3. Click the Connected button.

4. Select Reconnect then reconnect your PayPal account.

5. Click the Save button once the account has been reconnected.

Once you are done, please do a test submission and see if it works. You can check out this guide on How to Integrate PayPal Business with Jotform.

Give it a try and let us know how it goes.

Hi rememberthisphoto,

I will answer your question on a new thread. You can go ahead and check that out here. 

Hello. I'm having the same issue with my account.

Hi TexasMums,

Let me answer to your query on a new thread to avoid confusion. You can check out my reply here shortly.

Thanks for your patience and understanding, we appreciate it.