Account Suspension--Need Reinstatement

Hello,

Our account was suspended for "fake services". My marketing coordinator, Sam Wray, is out of the country. Our account login is under her email sam91320@yahoo.com.

We sponsored an event and hosted a drawing for a Wine Dinner from a local restaurant. We did not ask for any Personal Information and have used this jotform many times in the past.

Please reach out if you have additional questions as we need access to the information.

Hi Jennifer_Tinsley, 

I checked your account, and it appears that your form Jennifer Tinsley State Farm - Event Form 2024 was flagged as offering fake services. If you believe that your account was suspended in error, we’ll need you to do the following:

1. Send us the URL where your form is used.
2. Send us a link to your website or proof of affiliation with a legitimate institution.
3. Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send all of these to reviewers@jotform.com with Thread# 19058721 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

In the meantime, let us know if you need any other help.

Hello,

I emailed the requested information. We are anxious to have access to the information collected at our event last Friday. Do you need additional information to unsuspend our account?

Thank you!

Hi Jennifer_Tinsley, 

If you have already emailed the requested documents, please wait for the response of the relevant team to see if they need additional details or documents. I also sent a follow-up with them.

Let us know if there's anything else we can help.

Hi Jennifer_Tinsley, 

I received an update from the relevant team. Your account is now active, a representative from the relevant team also replied to the email.

Let us know if there's anything else we can help.