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alyssa_beaufoyAsked on September 5, 2024 at 10:00 PM
Hi there, I wasn't aware I would have a cap on my form and can't upgrade in time.
Can you please extend my submissions so my form doesn't close. It's not fair to be advised at the time.
Thanks
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Jeric JotForm SupportReplied on September 5, 2024 at 10:28 PM
Hi Alyssa,
Thanks for reaching out to Jotform Support. I am afraid we don't have a way to increase your monthly submission limit. This will only reset every month. I understand you can't upgrade yet. If you want, you can increase your limit for free by doing some tasks. Let me show you how:- Log in to your account, click on your avatar on the top right, and click your name.
- On the menu on the left side, select Increase Limits.
- Then you can choose from the list of tasks and get up to 50 submissions/month depending on the task you completed.
Reach out again if you need any other help.