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nadiamakledAsked on September 5, 2024 at 2:27 PM
I need to change the Credit Card on file for the account.
I am trying to locate how to update the billing information OR speak to someone who can do that.
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Eliza JotForm SupportReplied on September 5, 2024 at 2:34 PM
Hi nadiamakled,
Thanks for reaching out to Jotform Support. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.
Now, going back to your question, here's how you can update your Credit Card information:
1. On your My Forms page, hover your mouse over your Avatar/Profile image on the top-right side of the page.
2. In the menu that comes up, click on Settings.
3. Next, go to the Billing tab.
4. Click on Change Credit Card.
5. Enter the details in the Credit Card Information window.
6. Now, just click on Update to save the changes.
Let us know if you need any more help.