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loveforlgdsAsked on September 4, 2024 at 9:18 PM
It says I have 10 applications that can be filled out and 5 forms I can make.. how do I upgrade my account? How much is the upgrade? Thanks
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Victorino_S JotForm SupportReplied on September 4, 2024 at 9:41 PM
Hi Teal,
Thanks for reaching out to Jotform Support. Jotform offers several plans, including Starter (free), Bronze, Silver, and Gold plans. Usage limits such as Storage and Submission Limits increase with each level. For a quick breakdown of the limits for each plan, visit the Features and Pricing page. Please note that Jotform’s subscriptions are recurring and will renew automatically until canceled. If you are looking to upgrade your account, here's how to do it:
- Click your Profile Avatar icon on the top right corner of the Jotform website.
- Select Settings from the menu.
- Go to the Upgrade tab on the left.
- Under My Plan, choose your desired payment schedule and subscription plan.
- On the Checkout page, change your payment schedule if needed.
- Enter your billing details.
- Choose your desired payment method, then enter the required information if applicable.
- Read and agree to the terms of service, then click on the Pay button.
- For PayPal users, complete the payment with your PayPal account.
You can upgrade your plan at any time, and your limits will increase immediately. Any additional features included with your new plan will be available as soon as you upgrade.
Let us know if you need any more help.
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loveforlgdsReplied on September 4, 2024 at 9:50 PMIs the "limit" per month, per year or in general?
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Mary JotForm SupportReplied on September 4, 2024 at 9:54 PM
Hi Teal,
If you are referring to the submission limit, it is monthly, and resets every first day of the month. Please check our guide on Understanding Your Account Usage and Limits for more information about your account limits.
Let us know if you have any other questions.