Reset Password Link

Hello

I need to reset my password but the ‘reset password’ link never send to me. Can you please send me a reset link

thank you

Hi Josh,

Thank you for reaching out to Jotform Support. I checked the email address used, and it belongs to guest account. Guest accounts are created when someone is working on a form and does create an account first. Please take note that we only offer one time log in only for guest accounts. In this case you will not be receiving a password reset email. If you want to continue using the service please sign up for an account here.

In line with this if you are referring to different account please provide us the email address so that we can check as to why you are having difficulties accessing the account.

Reach out again if there’s anything else we can help you with