How to retrieve my deleted forms?

  • ddalton1414
    Asked on September 4, 2024 at 2:23 PM

    Hello, I meant to delete the submissions not the 2 forms that I apparently deleted. Can these be retrieved?

  • Christian Ice JotForm Support
    Replied on September 4, 2024 at 2:41 PM

    Hi Daniel,

    Thanks for reaching out to Jotform Support. You can retrieve your recently deleted form on your Trash folder. Let me show you how:

    1. On your My Forms page, click on Trash on the bottom-left side of the page.
    2. Now, hover your mouse over the deleted form and click on Restore on the right side of the page.

      How to retrieve my deleted forms? Image 1 Screenshot 20

    Please note that the submission data of the form will also be restored. If you only want to delete a submission, we have a guide on How to Delete Form Submission Data that you can check out.

    Let us know if there's anything else we can help.

  • ddalton1414
    Replied on September 4, 2024 at 2:43 PM

    I had cleared my trash folder before I realized that I was deleting the actual forms not just the completed forms

  • Gian_D JotForm Support
    Replied on September 4, 2024 at 2:50 PM

    Hi Daniel,

    Unfortunately, we can no longer restore the forms deleted in the Trash folder as they've been completely deleted on our server. We can only restore forms if they're still in the Trash folder by following the steps provided by my colleague.

    Let us know if there’s anything else we can help you with.

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