How to completely delete submissions from the trash folder?

  • ZTEXConstruction
    Asked on September 4, 2024 at 11:37 AM

    Hello,

    I've been trying to clean some forms by deleting old submissions, I can delete it from the forms, but it says that they are moved to the trash and will be deleted in 30 days, but I cannot track where they are stored now, to fully delete them.


    Thanks,

  • Gaud JotForm Support
    Replied on September 4, 2024 at 11:44 AM

    Hi ZTEX Construction,

    Thanks for reaching out to Jotform Support. Let me show you how you can, you remove the submissions from the trash folder.

    1. On the Jotform Table, click on the 3three vertical dots on the left side, where you can see the Form button.
    2. Select Trashed entries from the menu.
    3. A new Side Trash window will open on the right, where you need to select all the submissions, click on Delete Forever.
    4. On the confirmation, again. Select Delete, and that's it.

    How to  completely delete submissions from the trash folder? Image 1 Screenshot 20

    Here is a guide on how to delete submission data.

    Let us know if you have any other questions.

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